Features — WhatsApp Broadcast, Meta Ads, Email CRM & AI Tools

WhatsApp Marketing

Official WhatsApp Business Cloud API — full stack

Everything you need to run WhatsApp-first growth: broadcasts, templates, live inbox, AI chatbot, CTWA ads, catalog and payments.

Unlimited broadcasting

Reach thousands with a single click. Schedule campaigns, track opens and read rates, and segment by tags.

AI no-code chatbot

Drag-and-drop flow builder with branching, API calls, conditionals, and GPT-powered replies.

Multi-agent shared inbox

Role-based / round-robin routing, quick replies, labels, ticketing, mark-as-important, agent analytics.

Click-to-WhatsApp ads

Launch CTWA campaigns from Meta Ads Manager and capture every click into your Leadnator CRM.

Catalog & e-commerce

Product catalog, cart, checkout. Native Shopify + WooCommerce sync for inventory and orders.

WhatsApp Payments

Accept UPI & card payments inside the chat. Auto-collect + reminders + retry logic.

Meta Ads

Full Meta Marketing API — campaigns, adsets, ads, audiences

Create, run and analyze Facebook + Instagram campaigns without leaving the CRM. Lead forms sync into your pipeline instantly.

Campaign creator wizard

Step-by-step wizard for Lead Gen, Traffic, Conversions, Engagement and Messages objectives.

Lead form sync

Every Meta Lead Ads submission flows into your CRM via webhook — with full lead metadata and ad attribution.

Real-time ad analytics

Live spend, CPC, CPM, CTR, conversions and CPL for every ad, adset and campaign.

Custom audiences

Build lookalikes from your CRM leads. Retarget WhatsApp contacts. Sync audiences to Meta.

A/B creative testing

Run split-test campaigns with auto-budget shifting. Identify winners with statistical significance.

Lead webhook capture

Page-level Meta webhook auto-discovery — add a page once and every new lead flows in forever.

Email Marketing

Bring-your-own-SMTP email that actually delivers

Route email through your Amazon SES, Gmail, SendGrid or any SMTP. Zero markups. Full delivery analytics.

Campaign composer

Visual email builder with templates, merge fields, subject-line A/B testing and scheduled sends.

Drip automations

Trigger-based sequences for onboarding, abandoned cart, re-engagement and upsells.

Delivery analytics

Opens, clicks, bounces, unsubscribes — per campaign and per subscriber.

Signature designer

Personal signature with social links, brand colors and avatar — used across all team members.

Subscriber management

Import CSV, segment by tag, honor unsubscribes globally across campaigns.

Own SMTP, zero markup

Pay what Amazon SES / Gmail charges. No per-email surcharge from us.

Leads CRM

A CRM designed for marketers, not for data entry

Kanban pipeline, hot-lead filters, source attribution, tags and automations — wired into WhatsApp and Meta for zero-touch capture.

Kanban pipeline

Drag leads across stages: New → Contacted → Hot → Qualified. Multi-pipeline support for different products.

Lead scoring & funnel

AI-powered lead scoring, visual funnel analytics, conversion-rate-by-source breakdown.

Auto-capture toggles

Decide per source whether WhatsApp inbounds / Meta form fills create leads — with defaults for status, value, tags.

Visual automations

Flow builder: trigger on new_lead / status_changed, call webhooks, send WhatsApp/email, update fields.

CSV import & export

Bring existing leads in with column mapping. Export any filtered view to CSV in one click.

Webhooks + Zapier

Send every lead event to any URL. Native Zapier / Make integration for no-code workflows.

AI Studio

20+ specialized AI tools, wired into every workflow

Skip the blank page. Generate, rewrite, translate, score — all powered by GPT-4 and your own OpenAI key if you prefer.

AI Ad copy

Generate Meta, Google and LinkedIn ad copy tuned for your offer and audience.

AI Email writer

Write cold outreach, follow-ups, newsletters and drip sequences in seconds.

AI Rewriter

Shorten, lengthen, formalize or casualize any copy. Tone slider from CEO to TikTok.

AI Translator

40+ languages with brand-voice preservation. One-click translation across campaigns.

AI Lead scorer

Rank leads 0–100 on conversion likelihood. Trainable on your closed-deal data.

Generators galore

Hashtag generator, form generator, invoice generator, UTM builder, QR code, slug, OG tag preview.

Dashboard

Real-time metrics that actually drive decisions

A single overview that shows every channel. Funnel, source attribution, revenue-by-source, exports — no more Excel juggling.

Live overview

Total leads, pipeline value, conversion rate, emails sent, WhatsApp messages — refreshed in real-time.

Lead funnel

New → Contacted → Hot → Qualified visualization with percentage drop-off per stage.

Source attribution

Which source (Meta, WhatsApp, referral, manual) is generating your highest-LTV leads.

Revenue by source

Actual pipeline ₹ mapped back to its origin channel. Prove ROI, not vanity.

Activity feed

Real-time stream of lead_created, status_changed and campaign events across the whole team.

Exports & reports

One-click CSV export for leads and email campaigns. Reports emailed on schedule.

File Storage

Your S3 bucket, your files, your rules

Every doc, image and video lives in a bucket you own. Leadnator never hosts your media by default.

Any S3-compatible provider

AWS S3, Cloudflare R2, Wasabi, Supabase Storage, MinIO — plug in your credentials and go.

Shared links

Public or signed share URLs. Expiry times, download counters, per-link analytics.

Version history

Every upload is versioned. Roll back or diff file contents on demand.

Per-user quota

Cap storage usage per team member. Cost control without hand-holding.

Drag-drop upload

Browser upload, Gmail-style progress, parallel uploads. Automatic thumbnails.

Calendar & Booking

Calendly-style booking built into the CRM

Public booking pages, availability rules, and reminders over WhatsApp + email — all threading back to the lead record.

Month / week / agenda

Three views of the same schedule. Drag-and-drop to reschedule. Color-coded by event type.

Public booking links

Share a URL (book.leadnator.com/you/sales-call) — leads pick a slot, no back-and-forth.

Availability rules

Per-day hours, buffer times, daily caps, blackout dates. Timezone-aware.

Team round-robin

Assign bookings to whoever has capacity. Weight by seniority or geography.

WhatsApp reminders

Auto-send 24h and 1h reminders via WhatsApp + email. Reduce no-shows by 62%.

Growth Tools

20+ free utilities for everyday marketing

Because great marketers need ten tools every day. We ship them with your account — no extra charge.

Form generator

Build embeddable forms with custom fields. Post to any webhook or straight into your CRM.

Invoice generator

Professional invoices with GST. Export PDF, email direct, mark paid.

UTM builder & shortener

Consistent UTM tags + branded short links with click analytics.

QR + OG + slug

QR codes, Open Graph preview, URL slug generator — all the internet plumbing.

Email validator

Bulk-validate emails before sending. SPF/DKIM/MX check + disposable detection.

A/B + ROI calculators

Statistical significance calculator for A/B tests. ROI calculator for ad campaigns.

In-app Support

Support that lives inside your product

No external helpdesk. Tickets, live chat, FAQs and docs are all inside Leadnator — Socket-powered and real-time.

Ticket threads

Open tickets, reply with attachments, change priority / status / category. Admin answers pop up live.

Live chat

Dedicated live-chat thread with the Leadnator team. Socket-powered, typing indicators, delivered receipts.

FAQs & docs

Admin-authored FAQ + documentation library. Searchable, categorized, always up-to-date.

Priority escalation

Pro plans get <2h first-reply SLA. Starter gets <24h. All plans get human responses.

Automation

Visual flow builder across every module

Triggers from any channel, actions into any channel. Branch, wait, call APIs — no code, no Zapier.

Cross-module triggers

new_lead, status_changed, message_received, form_submitted, booking_created — trigger on anything.

Any-channel actions

Send WhatsApp, email, SMS; call webhook; update field; assign owner; add tag; schedule follow-up.

Branching + conditionals

If/else, switch-case, wait-for-event, wait-X-days. Build flows as complex as you need.

Testable & versioned

Dry-run flows before enabling. Full event logs. Revert to any past version in one click.

Every tool you need to 10× your growth